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5

After relocating to the East Bay a couple years ago I'm hoping we've found our new mechanic. We have a for our 2000 528i (e39) with around 58,000 miles on it as of August 2019, and we want it to last forever... Nothing quite as solid as an old German car. We had a reliable shop in SF working on it from time to time but we were never able to figure out the 'little things' that would pop up with a car this old. Its had a couple of reoccurring electrical anomalies and our the check-engine light came on for the first time. Rob was very straight forward with me regarding what types of diagnostics they would run, the troubleshooting they would need to do, and how much it that initial labor would cost. Once they hammered out what the problems were he contacted me with a price for what the repair would run before they went ahead with it. They finished the repairs in a few hours and had the car washed before I came back to pick it up. Its nice to pick up a car that drives better, and is cleaner than you left it.

5

Great service

5

Took my ML there yesterday at 6am on my way to work in Oakland, dropped the key and called to leave a voicemail. I rode Uber which they usually offer during business hours. As soon as they opened Scott, the very professional Service Manager promptly called me back to inquire about services needed. By noon my car was done. I have been bringing my car here for the past 7 years and they are always fantastic: best service, repairs, good price. I have referred friends & acquaintances who are also satisfied and remain loyal customers.

5

Picked the car up 7/31. Everything is great, car runs fine, but!!!!~ the turn signal still not canceling properly..

5

Fast, clean and on-time is what the service was

5

5 stars

5

One of my best finds EVER! Honest, reliable, quality service, and very reasonable prices...far better than a BMW dealer’s prices, with just as excellent results. Been going here for many years now. The icing on the cake, is a quality car wash before you pick up your vehicle! ⭐️⭐️⭐️⭐️⭐️⭐️

5

Just had some work done on my BMW. Berkeley Motor Works again, did a great job. They’re always professional, courteous and responsible with their work.

5

It was a pleasure taking my car to this establishment. The interaction was pleasant and straight forward. Very seamless. I got my car in and out in 2 days. I would definitely recommend.

5

Probably one of the best experiences I have had under the circumstances of not wanting to part with my hard-earned money for an old car. Mike was one of the most down-to-earth mechanics shop's guys I have dealt with. I have been intermittently unemployed over the years, which makes it easy and unavoidable to ignore maintenance that causes inconvenience rather than significant problems. I did not feel judged for deferring. I had 2 cars demanding significant attention at the same time and they assessed each car and he walked me through all of my options. I never felt rushed, that I wasting time by asking too many questions, or that my need to control the costs a lot more cloesly than the cars demand were at all inconvenient, as I have felt at other places. They were able to get one back on the road and help plot a path for dealing with what remains for that one and the whole agenda for the other car. I was given options and sound reasoning for deciding what to do. They obviously have the experience with BMWs and leveraged that to help me determine what car was "worth it" for the short and long term based on their understanding of the strengths and weaknesses of each model. Mike's ability to describe the causes and effects of every issue with the car and put them in perspective and the manner in which he did it really put me at ease and made me more knowledgeable by the end of the consultation without having had to feel ignorant at the beginning. The work was handled quickly and decisively. I was back on the road driving just as spiritedly as before with a lot more confidence about the safety and performance of the car. I sense that there are not too many shops with experts like Mike. The bimmers are in good hands with him.

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