5

I like their knowledgeable and friendly staff.

4

Friendly service. They do a good job.

5

Best service I have ever seen...

5

I started going to Berkeley Motor Works because I was sick of paying the extreme prices at the Mercedes dealership. I was recently in a car accident and my insurance covered the external damage but my car did not drive the same after. My insurance would not listen to me. I brought it here and they were empathetic to my needs and took the time to fix the not so obvious problems that continued to frustrate me. A very accommodating and efficient shop. Definitely recommended.

4

I thought they were pricey, but the service was good.

4

The people know what they are doing, and I respect their opinions. However, the last time I took my car there they missed something. They didn't check the fluid levels for my Mercedes, so when I gave the car to my daughter to use a few weeks later she got a warning that the fluid levels were low. It turns out the car needed 10 units of fluid, and it's something that I think Berkeley Auto Works should have caught.

5

They took care of my car. They know what they're doing. They are straight up. They're well versed on auto repair and repair parts. I would recommend over any of the dealers for repairs.

4

Everything was made in terms of a quality repair. They did a great job detailing which I didn't expect. They were efficient, quick and a quick turn around. It was the way it should be.

4

Great service, took a long time but totally understandable. They fixed what needed to be done and when problems occurred they remedied the issue.

5

As great service! Never pushed to do anything that isn't necessary and all repairs are fully explained. Highly recommended.

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