I've been taking my 1999 e36 M3 to this place ever since I had a train wreck experience at two dealer shops. Besides all the Mandatory fees of dealers, shop rates were too expensive in relation to the service level (take a number). Given that I already own a big money waster (BMW) I've made my peace with shop rates and generally higher priced parts (i used to own a honda and infiniti etc). That being said, the staff here is very accommodating and courteous and Mike (the owner) will explain the necessity for repairs and make recommendations based on his experience. There were some previous reviews about over-repairing or repairing too early.Mike would like for all of his customers to be driving "feels like new" 20 year old BMW's if he had his way. But, not everyone can afford that. So, take the recommendations into consideration. If you can spring for it, do it. there is nothing like having a 10 year old car with 140k miles that drives like it just left the lot. :) I come here for my 60 day oil changes (that's 5k miles in 60 days) and they get me in and out quickly, and early too. There's a sitting room (with Grandma's old comfy couch) and WiFi if you need it for surfing or working. I've brought my own parts in too before which is great considering the wonders of the interwebs and pricing. Remember: you bought a BMW now you have to maintain it.. that statement and cheap don't go well together. if you want personable, friendly service with reasonable shop rates and parts prices than this is the place.
Raoul, Although you left this review some time ago, I still wanted to reach out and say thank you so…Raoul, Although you left this review some time ago, I still wanted to reach out and say thank you so much for the amazing words! it truly made our day and we are so happy you enjoyed your experience with us. Come see us anytime and once again, thank you!
- Berkeley Motor Works