5

Courteous service. Mike and Scott along with their mechanics are great. Very knowledgeable and reliable. Service is better than going to a dealership. Been bringing my Mercedes here for over 5 years. Highly recommend!

5

Berkeley Motor Works is a professional organization. They kept the record of our vehicle up-to-date and sent out reminders when the vehicle is due for maintenance. Their estimates have been accurate.

5

I called the day before for an appointment for service. These guys were very accommodating, got the car in and out the next day, good prices, and a detailed invoice and detailed recommendations for future service. We’ll definitely go back!

5

As usual, great and friendly service. Thanks Mike and Scott!

5

great service

5

I recommend Berk Motor Works to all my friends. Great customer service and genuine concern for saving customers time and money. Honest diagnosis, with honest quotes.

5

Having my car taken care of at Berkeley Motor Works was a great experience! The people were totally helpful and explained exactly what needed to be done! The work was accomplished in a timely manner and the car was sparkling clean when I picked it up... I would certainly recommend them to a friend and plan to use them in the future.

5

After relocating to the East Bay a couple years ago I'm hoping we've found our new mechanic. We have a for our 2000 528i (e39) with around 58,000 miles on it as of August 2019, and we want it to last forever... Nothing quite as solid as an old German car. We had a reliable shop in SF working on it from time to time but we were never able to figure out the 'little things' that would pop up with a car this old. Its had a couple of reoccurring electrical anomalies and our the check-engine light came on for the first time. Rob was very straight forward with me regarding what types of diagnostics they would run, the troubleshooting they would need to do, and how much it that initial labor would cost. Once they hammered out what the problems were he contacted me with a price for what the repair would run before they went ahead with it. They finished the repairs in a few hours and had the car washed before I came back to pick it up. Its nice to pick up a car that drives better, and is cleaner than you left it.

5

Great service

5

Took my ML there yesterday at 6am on my way to work in Oakland, dropped the key and called to leave a voicemail. I rode Uber which they usually offer during business hours. As soon as they opened Scott, the very professional Service Manager promptly called me back to inquire about services needed. By noon my car was done. I have been bringing my car here for the past 7 years and they are always fantastic: best service, repairs, good price. I have referred friends & acquaintances who are also satisfied and remain loyal customers.

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