5

My last service was the replacement of the hand brake. They proceeded as promised.

5

Friendly, expert advice and service.

5

I was referred to Mike at Berkeley Motor Works by trusted auto mechanic shop ROB’s last month and scheduled a check into the possible need of a tune up and some specific needs like information display module and brake lights. Mike was finished with an estimate half way through the day and let me know I did not need a tuneup, but the front brake rotors were worn. He also saved me 350 dollars by trying three times to find a used display module, which ultimately worked fine the third time (3rd x’s a charm). The new replacement cost for the part was out of my budget range. In the end all the work I needed was completed under the estimate, and the brakes were so much better I had no idea they could be so nice, having bought the car used last year. Mike (The owner) is friendly, straight forward, and very fair. He was never rushed at the counter, listened to my questions, and gave me personal tips on how to take good care of my car for no charge.

5

Mike is the only person I will trust with my bmw 745li and my little Mercedes convertible. Excellent service and a shop you can trust will do a great job for a fair price. Have been coming here for over 10 years.

5

Checking in with an UPDATE:Here it is six years later from my previous review, and my 1987 e28 / 535is BMW continues to run strong = a testament to the work done by Mike, Ilya, and the crew at Berkeley Motor Works. Their expertise kept us on the road for more than a decade, including major services and installing a rebuilt transmission. They were always there when I needed them most. Big thanks to Berkeley Motor Works for keeping me and the 'Pest-mobile' rolling along.

5

Mike and Scott did a great job on my BMW X3. They charged a fair price on an oil change and identified a water leak free of charge. They also washed my car which was a nice plus and replaced my Cabin Air filter for a good price. Friendly, professional guys and they are diamond certified!!

5

First time having my BMW serviced here as I'm new in the area and I was completely satisfied with the service received. They know their stuff which is extremely important with these cars. Glad I discovered this business and my business with them will continue for years to come I'm sure.

5

Just had my BMW ('13 328i) in for an oil and transmission fluid change. Without being asked, they inspected my brakes and tires for free. Mike and Scott were very professional, engaging and a pleasure to do business with. Would recommend to anyone with a roundel emblem on their hood.

5

There personable and KNOW BMW's at a reasonable investment! I just moved to the Berkeley, CA area and couldn't be happier with my decision to aline myself with Mike and his excellent team of mechanics. If you look at a your mechanics like I look to find personal doctors you'll be happy you choose Berkeley Motor Works!If I wasn't working right now I'd elaborate much more!

5

The transmission on our 2003 BMW 530ia had been acting up and going into "LIMP MODE." My husband and I refused to believe that we needed a new transmission (we barley drive the car), so with some studious (google) research, we found different components under the hood that could trigger the transmission to going into LIMP MODE. They were repairs my husband was able to do, but to see if the repairs helped, the transmission codes had to be cleared. This is where Berkeley Motor Works comes in. Mike, the owner I believe, was in the front office when I arrived. I told him all I need was to have the transmission codes cleared, a couple questions later he grabbed a portable transmission computer thing, hooked it up and cleared the codes. It took him minutes, so I am assuming that's why he did NOT charge me!That act of kindness meant a LOT to us, since only one of us is currently working. He had no idea of our situation and could have tried to charge, but he didn't. I say all this b/c prior reviews indicate that they are price gougers. Based off my experience, I don't believe this to be true. I think there may have been a lapse in communication, but I do NOT think they were trying to be underhanded.I HIGHLY recommend dealing with Mike, if you can. He is also very patient and will take the time to respectfully answer your questions. This also meant a lot to b/c I have dealt with other mechanics that could be down right condescending.

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