I have a 2016 MINI CooperS Countryman, and I just had my oil changed. But I had dealt with Berkeley Motor Works before this. I had found their customer service excellent, which is why I returned to them. On this work, they completed it at the hour they said. The cost was reasonable, and it was very convenient for me as I didn't lose that much time from work. I plan to return to them in the future. I would recommend them to others. They also specialize in BMW, which owns MINI. It makes sense they would specialize in Minis as well. Even though I'm still under warranty, I don't trust dealerships. It takes forever to get anything done at a dealership, and I don't trust their work. It's too bad that Mini does not allow good private Mini mechanics to do the work under the warranty. They force you to do all the work at the dealerships, if you want it done under the warranty. Not right.